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Medical CentreDialysis and ICU
SkyHigh Dialysis and ICU Centre
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The team

The people watching your relative.

Intensive care is defined by how many trained people are watching each patient and how quickly they act. The unit is staffed around the clock by critical care nurses at a ratio far higher than any general ward, with medical cover on site at every hour.

Nursing

The ratio is the point.

What separates intensive care from a well equipped ward is not the machines. It is that somebody trained is watching each patient continuously, so deterioration is caught in the hours before it becomes a crisis.

Our critical care nurses are the people who will spend the most time with your relative, who will notice the change first, and who can answer most of your questions at the bedside. Ask them. That is what they are there for.

Specialist input

Who else is involved.

Critical care is never one person. Depending on what is wrong, your relative's care may involve several specialties at once.

  • Nephrology, for kidney failure and dialysis decisions
  • Anaesthesia, for airway management and ventilation
  • Surgery, where an operation is the source control
  • Obstetrics, for critically ill mothers after delivery
  • Physiotherapy, which begins as soon as it is safe to start

Speaking to the team

Please nominate one family spokesperson to receive updates and pass them on. Avoid calling during shift handover and the morning ward round, and ask the nurse in charge which times give the fullest answer. For a detailed discussion, ask for a scheduled meeting with the consultant rather than trying to cover everything on the phone.

Next step

If you need a bed tonight, call. We will tell you straight away.

The unit is staffed at every hour. Referring clinicians should call before transferring a patient so availability can be confirmed and the team can be ready on arrival.